Frequently Asked Questions

Payments – how can I pay?

You can Pay using a Debit or Credit Card, or using a PayPal account.



Please note that we are no longer offering three year subscriptions.


I am having problems using the website when ordering

Sometimes customers experience problems when placing an order via the website. This may be due to using an old version of a browser or some other reason. If you are having problems please call us on 01752 872 888.

Also, if you are experiencing problems placing an order or going to the Checkout, please ensure that you are logged in to the new secure version of the website by copying the following URL into your browser window – https://radioguide.co.uk


I would like a copy of a back issue

These can be ordered on the website under the Shop menu. Just click on the link for the type of back issue you would like to order – for example Radio Listener’s Guide – and you will find the latest edition of the guide, followed by the back issues.