FAQs

Frequently Asked Questions

Payments – do I have to use Paypal

No.
We use PayPal to take payments on the website. If you have a PayPal account you can use it, but you do not need to have a PayPal account to make a payment. If you would prefer to pay with a credit or debit card, simply select the Pay by Debit or Credit Card option when you are paying or checking out. See below.
Just click on the Pay by Debit or Credit Card option. There is no need to create an account with PayPal

Subscriptions

Please note that we are no longer offering three year subscriptions.

I am having problems using the website when ordering

Sometimes customers experience problems when placing an order via the website. This may be due to using an old version of a browser or some other reason. If you are having problems please call us on 01752 872 888.

I would like a copy of a back issue

These can be ordered on the website under the Shop menu. Just click on the link for the type of back issue you would like to order – for example Radio Listener’s Guide – and you will find the latest edition of the guide, followed by the back issues.